Who fixes what?
- Your web host: server errors, downtime, SSL, and PHP versions. Most hosts do not fix plugin or theme problems.
- A freelancer: one-off fixes when the job is small and time is not tight.
- A WordPress support agency: urgent repairs, hacked sites, and ongoing care, with someone on call when it breaks again.
What should I check before hiring someone?
- Will they back up the site before touching it?
- Will they fix it on a staging copy first?
- Do you get a price or estimate before work starts?
- Do you get a short note on what broke and why?
- Can you remove their access when the job is done?
What should I send them?
The site URL, what is broken, when it started, what changed just before, and a screenshot of any error. That alone often halves the time to fix it. Need it fixed now? Use our website repair services.
Recommended services
Website repair servicesSite down, hacked, or broken after an update? Emergency help 24/7.Learn more →WordPress bug fixesErrors, white screens, and conflicts found and fixed on staging.Learn more →Monthly website maintenance packagesEssential Care at $99 or Growth Care at $299 a month, or build your own package.Learn more →
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